Competitive salary up to £30,641.52pa / Shift pattern – 4 days on, 4 days off, 4 nights on, 4 nights off, 07:00-19:00 days and 19:00-07:00 nights / contributory pension scheme / discounted car parking
Reporting directly to the Control Room Manager, this role is working on a full time, permanent basis.
We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity - even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.
Your duties and responsibilities will include but are not limited to:
- Monitoring CCTV, access control, life safety and radio systems to ensure venue safety and security.
- Detecting, assessing and escalating suspicious activity, threats or breaches.
- Acting as the communication hub during incidents and emergencies, liaising with venue teams and emergency services.
- Supporting the implementation of emergency procedures, including evacuation and lockdown.
- Monitoring building systems such as fire alarms, lifts, HVAC and utilities, coordinating with facilities and maintenance teams.
- Carry out regular and irregular external and internal foot patrols of the venue and venue footprint.
- Support front of house operations during none event days, with customer service and search and screening of all visitors.
The ideal candidate will have:
- Experience operating CCTV, access control and alarm systems.
- Strong situational awareness with the ability to balance security and facilities priorities.
- Awareness of health and safety and licensing compliance in public venues.
- The ability to remain calm and make sound decisions under pressure.
You must:
Have experience in a large public venue (Convention Centre, stadium, arena, airport, transport hub).
Demonstrate professionalism, integrity and attention to detail in all tasks.
- Be flexible to work a range of shifts, including nights, weekends and public holidays.